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间互动关系,并以顾问为访谈主体,了解他们在协助企业导入ERP过程中的角色认定与态度,以弥补过去理论文献较少自顾问角色来分析的缺口,并建议业界厂商在导入ERP系统时,除了筛选出能力与经验丰富的顾问外,最重要的还是内部成员的参与度,才能达到事半功倍的效果.

未来研究可以依本研究之命题所论及的相关概念与构面再进一步的进行大规模跨产业之实证研究比较,以验证本研究之结果.此外,资讯系统的导入在企业间非常的普遍,未来可以将研究范畴扩展至非营利事业,了解非营利事业内的成员对资讯系统之接受态度是否与私人企业有所不同.

参考文献

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图一:本研究架构

ERP导入成效

顾问行为表现

导入企业的能力

其他因素

顾问涉入程度

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